Riverview Community Support Service
Beezon Fields, Off Sandes Avenue, Kendal, LA9 6BL
North West · Westmorland and Furness · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2018-11-01 | Requires improvement | new | Unrated→Requires improvement | Riverview Community Support Service received a 'Requires Improvement' rating because of significant shortcomings in safety management and leadership governance. Whilst the service demonstrated good care practices and responsiveness, inadequate risk assessments failed to keep staff safe when supporting people with complex and challenging needs, and the absence of a registered manager combined with poor internal communication created instability and uncertainty among the workforce. |
| 2016-03-31 | Unrated | Unrated→Unrated | — | |
| 2014-03-12 | Unrated | Unrated→Unrated | — | |
| 2012-10-13 | Unrated | Unrated→Unrated | — |