West House
11 St Vincents Road, Westcliff On Sea, SS0 7PP
East · Southend-on-Sea · nursing
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2018-09-20 | Requires improvement | new | Unrated→Requires improvement | West House received a 'Requires Improvement' rating because it has failed to make adequate improvements since its last inspection. The service has significant issues across all five key questions, including inadequate safeguarding investigations, unsafe staffing deployment, lack of staff training and supervision, poor care planning, and inconsistent person-centred care. Additionally, the service is currently operating without a registered manager, with senior staff lacking proper induction and support. |
| 2017-11-08 | Unrated | Unrated→Unrated | — | |
| 2017-03-11 | Unrated | Unrated→Unrated | — | |
| 2016-11-16 | Unrated | Unrated→Unrated | — | |
| 2015-07-21 | Unrated | Unrated→Unrated | — | |
| 2014-10-04 | Unrated | Unrated→Unrated | — | |
| 2014-05-01 | Unrated | Unrated→Unrated | — | |
| 2013-11-29 | Unrated | Unrated→Unrated | — | |
| 2012-11-16 | Unrated | Unrated→Unrated | — | |
| 2012-03-06 | Unrated | Unrated→Unrated | — |