Westcliffe House
37a Sea Road, Westgate-on-Sea, CT8 8QW
South East · Kent · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2015-03-23 | Requires improvement | new | Unrated→Requires improvement | Westcliffe House received a 'Requires Improvement' rating because of significant failings in medication management, staff training, quality assurance systems, and governance, despite staff being caring and supportive to residents. The registered manager's absence from day-to-day operations, combined with systemic issues around accessing information held at head office, meant the service lacked effective oversight and the ability to identify and address risks to people's safety. |
| 2014-02-05 | Unrated | Unrated→Unrated | — | |
| 2013-04-06 | Unrated | Unrated→Unrated | — | |
| 2011-11-30 | Unrated | Unrated→Unrated | — |