Lady Anne Care Agency
59 Teignmouth Road, Teignmouth, TQ14 8UR
South West · Devon · domiciliary
Requires improvement
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-12-21 | Requires improvement | new | Unrated→Requires improvement | Lady Anne Care Agency received a 'Requires Improvement' rating overall because whilst people felt safe and were cared for kindly by familiar staff, the agency lacked robust systems to ensure quality and safety. Key failings included gaps in staff training (some staff had not completed essential training in safeguarding, medicines, moving and handling, and other areas), out-of-date care plans that did not adequately guide staff on current needs, and insufficient supervision and appraisal records despite staff working unsupervised for extended periods. |
| 2013-08-21 | Unrated | Unrated→Unrated | — | |
| 2013-04-19 | Unrated | Unrated→Unrated | — |