Shapland Close
Scope Shapland Close, Wilton Road, Salisbury, SP2 7EJ
South West · Wiltshire · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2015-07-10 | Requires improvement | new | Unrated→Requires improvement | Shapland Close received a 'Requires Improvement' rating across all five key questions due to significant failures in medicines management, inadequate mental capacity assessments that did not comply with legal requirements, and disrespectful staff communication with residents. Whilst the new management team demonstrated commitment to improvement and relatives praised the care provided, fundamental safeguarding and governance issues, along with inconsistent record-keeping and basic care planning, prevented the service from meeting regulatory standards. |
| 2014-04-15 | Unrated | Unrated→Unrated | — | |
| 2014-01-16 | Unrated | Unrated→Unrated | — | |
| 2013-03-22 | Unrated | Unrated→Unrated | — | |
| 2011-10-04 | Unrated | Unrated→Unrated | — | |
| 2011-04-18 | Unrated | Unrated→Unrated | — |