RNID Action on Hearing Loss 36 a Gibralter Crescent
36a Gibraltar Crescent, Epsom, KT19 9BT
South East · Surrey · residential
Requires improvement
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-11-15 | Requires improvement | new | Unrated→Requires improvement | The service received a 'Requires Improvement' rating because whilst it demonstrated good practice in safeguarding, caring, and effective care delivery, there were significant concerns around record-keeping and the responsiveness of activities provided to residents. Records were not contemporaneous and contained outdated information, and there was a lack of meaningful activities for people at home, though the new manager had begun implementing improvements. |
| 2017-01-20 | Unrated | Unrated→Unrated | — | |
| 2014-02-13 | Unrated | Unrated→Unrated | — | |
| 2013-09-10 | Unrated | Unrated→Unrated | — | |
| 2012-01-12 | Unrated | Unrated→Unrated | — |