Heartland Manor

The Rise, Brockenhurst, SO42 7SJ

South East · Hampshire · residential

Good

Key question ratings

Safe
Good
Caring
Good
Well-led
Good
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-06-16GoodnewUnratedGoodForest Oaks received a Good rating because it successfully maintained safe systems, effective leadership, and person-centred care despite recent management changes. The service demonstrated robust safeguarding processes, well-maintained premises, secure medicines management with a new electronic system, and strong governance structures, though it faced some staffing pressures that were being actively addressed.
2022-02-05UnratedUnratedUnrated
2018-10-18UnratedUnratedUnrated
2017-09-23UnratedUnratedUnrated
2016-07-12UnratedUnratedUnrated
2013-12-04UnratedUnratedUnrated
2013-02-20UnratedUnratedUnrated
2012-02-15UnratedUnratedUnrated