Whitstone House
49 Norwich Road, Dereham, NR20 3AS
East · Norfolk · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-05-18 | Requires improvement | new | Unrated→Requires improvement | Whitstone House received a 'Requires Improvement' rating because it remains in breach of four regulations: safe care and treatment, premises and equipment, consent, and good governance. Despite some improvements since the last inspection, the service has failed to adequately address environmental hazards, infection control risks, and safety concerns. Additionally, governance and oversight remain ineffective, with management unable to identify and rectify issues in a timely manner. |
| 2022-11-29 | Unrated | Unrated→Unrated | — | |
| 2019-06-19 | Unrated | Unrated→Unrated | — | |
| 2016-10-29 | Unrated | Unrated→Unrated | — | |
| 2014-09-04 | Unrated | Unrated→Unrated | — | |
| 2013-08-01 | Unrated | Unrated→Unrated | — | |
| 2012-12-20 | Unrated | Unrated→Unrated | — | |
| 2012-08-22 | Unrated | Unrated→Unrated | — | |
| 2012-07-06 | Unrated | Unrated→Unrated | — | |
| 2012-01-04 | Unrated | Unrated→Unrated | — |