North Tyneside Council Domiciliary Care Agency
3rd Floor Quadrant West, Silverlink North, Cobalt Buisness Park, Newcastle Upon Tyne, NE27 0BY
North East · North Tyneside · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Outstanding
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2015-10-15 | Requires improvement | new | Unrated→Requires improvement | The service received a 'Requires improvement' rating due to failures in medication management documentation and the critical oversight of not submitting mandatory CQC notifications for safeguarding incidents and deaths. Whilst the service demonstrated outstanding caring practice and effective overall care delivery, these regulatory breaches and safety gaps in medicines administration records prevented a higher rating. |
| 2013-12-07 | Unrated | Unrated→Unrated | — | |
| 2012-10-03 | Unrated | Unrated→Unrated | — |