Micado Homes - St Mary's Road

38 St Mary's Road, Hayes, UB3 2JP

London · Hillingdon · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2015-08-18Requires improvementnewUnratedRequires improvementMicado Homes - St Mary's Road received a 'Requires Improvement' rating because of significant shortfalls in safe management of medicines and governance oversight, despite providing caring and responsive support. The service failed to maintain proper records of over-the-counter medicines and waking night staff regularly worked excessive hours without breaks, creating safety risks that management systems had not detected.
2013-07-20UnratedUnratedUnrated
2012-11-15UnratedUnratedUnrated