Holwell Villa Residential Home
119 New Road, Brixham, TQ5 8BY
South West · Torbay · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-09-25 | Inadequate | new | Unrated→Inadequate | Holwell Villa received an Inadequate rating because the registered manager lacked sufficient oversight of the service, allowing multiple serious breaches of regulations to persist. Critical failures in safeguarding systems, medication management, safe recruitment, staff training, and adherence to Mental Capacity Act principles meant people were at risk of harm. Despite some positive feedback from residents and relatives, and the manager's commitment to care, systemic failures in governance and quality assurance meant the service was not operating safely or in accordance with regulations. |
| 2018-08-25 | Unrated | Unrated→Unrated | — | |
| 2017-06-23 | Unrated | Unrated→Unrated | — | |
| 2016-06-10 | Unrated | Unrated→Unrated | — | |
| 2014-09-09 | Unrated | Unrated→Unrated | — | |
| 2014-06-05 | Unrated | Unrated→Unrated | — | |
| 2013-09-27 | Unrated | Unrated→Unrated | — | |
| 2013-05-25 | Unrated | Unrated→Unrated | — | |
| 2012-11-01 | Unrated | Unrated→Unrated | — | |
| 2012-05-10 | Unrated | Unrated→Unrated | — | |
| 2011-02-11 | Unrated | Unrated→Unrated | — |