Wensum Way
31 Wensum Way, Fakenham, NR21 8NZ
East · Norfolk · residential
Requires improvement
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-01-27 | Requires improvement | new | Unrated→Requires improvement | Wensum Way received a 'Requires Improvement' rating because whilst safety, effectiveness and caring practices were good, the service had gaps in responsiveness and leadership. Care plans were undergoing review and lacked consistent detail in some areas (particularly around gender preferences for personal care support), and regular person-centred meetings were not taking place. The registered manager had already identified these issues and begun improvements, but changes had not yet become fully embedded across the service. |
| 2018-06-27 | Unrated | Unrated→Unrated | — | |
| 2015-09-28 | Unrated | Unrated→Unrated | — | |
| 2014-12-05 | Unrated | Unrated→Unrated | — | |
| 2014-02-15 | Unrated | Unrated→Unrated | — | |
| 2012-12-14 | Unrated | Unrated→Unrated | — | |
| 2011-09-02 | Unrated | Unrated→Unrated | — |