Greenacres

64 The Street, Felthorpe, Norwich, NR10 4DQ

East · Norfolk · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Good
Well-led
Inadequate
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2023-05-04InadequatenewUnratedInadequateGreenacres received an Inadequate rating because it failed to keep people safe, with systemic failures in safeguarding, risk management, and staffing. The provider did not maintain effective governance arrangements to monitor or improve service quality, and serious concerns identified at the previous inspection remained unaddressed, leaving vulnerable people at ongoing risk of harm.
2022-03-11UnratedUnratedUnrated
2019-04-30UnratedUnratedUnrated
2016-09-20UnratedUnratedUnrated
2011-11-17UnratedUnratedUnrated
2011-07-24UnratedUnratedUnrated