Care Management Group - 62 Manor Green Road

62 Manor Green Road, Epsom, KT19 8RN

South East · Surrey · residential

Requires improvement

Key question ratings

Safe
Good
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2016-01-28Requires improvementnewUnratedRequires improvementThe location received 'Requires Improvement' because whilst staff were caring and the home was safe with good safeguarding practices, there were two key failures: the provider did not follow Deprivation of Liberty Safeguards requirements when restricting a person's freedom, and the previous manager failed to notify CQC of incidents and accidents as legally required. These governance and regulatory compliance issues meant the service was not consistently well-led or effective, despite positive care delivery.
2013-09-06UnratedUnratedUnrated
2012-10-20UnratedUnratedUnrated