Care Management Group - Shardeloes
Ashtead Woods Road, Ashtead, KT21 2EQ
South East · Surrey · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-06-11 | Requires improvement | new | Unrated→Requires improvement | Care Management Group - Shardeloes received an overall rating of Requires Improvement because of significant staffing shortages that compromised safety and responsiveness, despite effective care delivery and good staff caring practices. Critical gaps in governance meant the quality assurance systems failed to identify the dangerously low staffing levels that left people waiting long periods for personal care and without meaningful activities. |
| 2016-11-16 | Unrated | Unrated→Unrated | — | |
| 2016-01-28 | Unrated | Unrated→Unrated | — | |
| 2013-11-30 | Unrated | Unrated→Unrated | — | |
| 2013-07-17 | Unrated | Unrated→Unrated | — | |
| 2013-02-21 | Unrated | Unrated→Unrated | — | |
| 2012-02-21 | Unrated | Unrated→Unrated | — |