Care Management Group - 361 The Ridge

361 The Ridge, Hastings, TN34 2RD

South East · East Sussex · residential

Requires improvement

Key question ratings

Safe
Good
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2019-11-21Requires improvementnewUnratedRequires improvementThe location received a 'Requires Improvement' overall rating because governance and management oversight were not sufficiently robust, despite safe and caring care delivery. Key failures included lack of timely management oversight of incidents, delayed responses to a person's changing health needs (significant weight loss), people and relatives' feedback not being acted upon, and missing CQC notifications about Deprivation of Liberty Safeguards.
2016-11-11UnratedUnratedUnrated
2014-09-11UnratedUnratedUnrated
2014-07-02UnratedUnratedUnrated
2014-01-23UnratedUnratedUnrated
2013-01-01UnratedUnratedUnrated