Care Management Group - Victoria House

62-64 George Lane, South Woodford, London, E18 1LW

London · Redbridge · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2019-04-05Requires improvementnewUnratedRequires improvementVictoria House received a 'Requires improvement' rating because quality assurance and governance systems were not effective enough to identify significant shortfalls in safety and management. The service failed to identify issues with infection control, accident and incident recording, risk assessments, and monitoring of legal safeguards that inspectors found during their visit. This represented a breach of Health and Social Care regulations on good governance.
2016-09-02UnratedUnratedUnrated
2014-06-17UnratedUnratedUnrated
2013-07-04UnratedUnratedUnrated
2012-05-30UnratedUnratedUnrated