Collyhurst

31-33 Nuneaton Road, Bedworth, CV12 8AN

West Midlands · Warwickshire · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-04-15Requires improvementnewUnratedRequires improvementCollyhurst received a 'Requires Improvement' rating because its governance systems were not effective at identifying quality and safety issues, medication errors occurred due to failures in medicines management systems, risk assessments lacked detail on how to mitigate identified risks, and infection control standards were not adequately maintained in some areas of the premises. While staff provided caring support and people's immediate health needs were generally managed well, the service's monitoring and quality assurance processes failed to catch these problems before inspection.