Firbank Residential Care Home

8 Crescent Road, Shanklin, PO37 6DH

South East · Isle of Wight · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Inadequate
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2021-10-21InadequatenewUnratedInadequateFirbank Residential Care Home received an Inadequate rating because it failed to ensure people's safety through inadequate risk assessments, poor environmental conditions, and insufficient infection control measures. The home lacked proper governance systems, staff training, and appropriate recruitment checks, and did not always uphold people's legal rights regarding consent and mental capacity. These systemic failures meant people were at risk of avoidable harm despite staff demonstrating some caring qualities.
2018-01-09UnratedUnratedUnrated
2016-10-25UnratedUnratedUnrated
2014-02-21UnratedUnratedUnrated
2013-02-22UnratedUnratedUnrated
2011-05-24UnratedUnratedUnrated
2011-02-10UnratedUnratedUnrated
2010-12-29UnratedUnratedUnrated
Firbank Residential Care Home — CQC Monitor