Holistic Social & Care Solution
G8 Enterprise House, Foleshill Enterprise Park, Courtaulds Way, Coventry, CV6 5NX
West Midlands · Coventry · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2017-12-15 | Unrated | Unrated→Unrated | — | |
| 2016-09-01 | Requires improvement | new | Unrated→Requires improvement | Holistic Social & Care Solution received a 'Requires Improvement' rating across all five key questions because the service lacked fundamental systems to schedule care workers and monitor service delivery. The registered manager failed to understand their regulatory responsibilities, resulting in a breach of governance regulations, and people consistently experienced late, unpredictable care calls without knowing which staff member would arrive or when. |