Carefully Done
Flat 33, Allum House, Chrislea Close, Hounslow, TW5 0DB
London · Hounslow · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-02-08 | Requires improvement | new | Unrated→Requires improvement | Carefully Done received a 'Requires Improvement' rating because the small domiciliary care agency, managed and staffed solely by the registered manager, failed to ensure safe care through inadequate risk assessments, lacked essential staff training in moving and handling and medicines management, and did not maintain effective governance systems to monitor quality and mitigate risks. Whilst people using the service and their families reported positive relationships and felt their care needs were met, significant regulatory breaches in safeguarding, staffing competency, and quality monitoring meant the service could not adequately protect people from harm. |