CRG Homecare Milton Keynes

AU35- BlockA Bletchley Park, Sherwood Drive, Bletchley, Milton Keynes, MK3 6EB

South East · Milton Keynes · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2016-06-25Requires improvementnewUnratedRequires improvementCRG Homecare Milton Keynes received a 'Requires Improvement' rating because of significant gaps in risk assessment and management, inconsistent application of Mental Capacity Act principles, and lack of robust quality assurance systems due to the absence of a registered manager. However, staff demonstrated strong safeguarding awareness, people received kind and compassionate care, and there was a positive workplace culture that helped mitigate some of these shortcomings.
2015-09-11UnratedUnratedUnrated
2015-05-15UnratedUnratedUnrated
2014-07-25UnratedUnratedUnrated
2014-05-21UnratedUnratedUnrated