Lancashire Regional Office
187 Lord Street, Fleetwood, FY7 6SW
North West · Lancashire · domiciliary
Requires improvement
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-07-26 | Requires improvement | new | Unrated→Requires improvement | Lancashire Regional Office received a 'Requires Improvement' rating because governance and quality assurance systems were not consistently in place to monitor and improve the service, despite staff delivering safe and caring care. Whilst safeguarding, medicines management, and staff recruitment were sound, the service lacked a registered manager, formal quality audits, staff supervisions were inconsistent, and some mandatory training such as food hygiene had not been completed. |