The Ormerod Home Trust Limited - 2 Headroomgate Road
2 Headroomgate Road, Lytham St. Annes, FY8 3BD
North West · Lancashire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-02-13 | Requires improvement | new | Unrated→Requires improvement | The service received a 'Requires Improvement' rating because safeguarding processes were not operated effectively, with three instances where actions following safeguarding investigations were not followed correctly, placing people at risk of harm. Additionally, governance systems failed to provide senior management with timely and sufficient overviews of incidents, complaints, and audits, reducing their ability to identify patterns and ensure service quality. |
| 2018-02-17 | Unrated | Unrated→Unrated | — | |
| 2015-12-22 | Unrated | Unrated→Unrated | — | |
| 2014-07-17 | Unrated | Unrated→Unrated | — | |
| 2013-07-18 | Unrated | Unrated→Unrated | — | |
| 2012-09-13 | Unrated | Unrated→Unrated | — |