ST PAUL CARE SUPPORT LTD

19 Page Crescent, Erith, DA8 2HJ

London · Bexley · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2023-06-15Requires improvementnewUnratedRequires improvementSt Paul Care Support Ltd received a 'Requires improvement' rating across all five key questions because fundamental systems for safe, effective and person-centred care were not properly established. Critical gaps were found in risk assessment documentation, care planning, staff recruitment procedures, medicines management systems, and quality monitoring processes, which meant people could not be assured of receiving consistently safe and personalised care.