Highfield House

104 Eastern Avenue, Gloucester, GL4 4LW

South West · Gloucestershire · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2016-04-30Requires improvementnewUnratedRequires improvementHighfield House received a 'Requires Improvement' rating because of significant failures in staff recruitment procedures that put people at risk, inconsistencies in medicines management, and ineffective leadership monitoring systems. Whilst the service was caring and responsive with good care outcomes, these safety and governance issues undermined the overall quality.
2015-07-03UnratedUnratedUnrated
2015-03-30UnratedUnratedUnrated
2013-10-15UnratedUnratedUnrated