Marshall Homecare
11 Bell Close, Helmdon, Brackley, NN13 5UH
East Midlands · West Northamptonshire · domiciliary
Requires improvement
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2015-12-03 | Requires improvement | new | Unrated→Requires improvement | Marshall Homecare received a 'Requires improvement' rating because whilst safety, caring and basic care were good, the provider lacked formal management systems including quality assurance, staff supervision, training oversight and record-keeping. The manager's hands-on involvement masked systemic gaps that would become unsustainable as the service grows, with particular concerns around staff training deficiencies and incomplete, unreviewed care plans. |