St Anne's Community Services - Phoenix Court
16-18 Phoenix Court, Todmorden, OL14 5SJ
Yorkshire & Humberside · Calderdale · nursing
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2024-01-12 | Requires improvement | new | Unrated→Requires improvement | St Anne's Community Services - Phoenix Court received a 'Requires Improvement' rating because risks to people were not always identified or mitigated, medicines were not managed safely, and governance systems were not sufficiently robust to monitor quality. Although the service provided caring support and people had good relationships with staff, the absence of a deputy manager created unclear leadership structures, and quality assurance processes failed to identify several safety concerns that inspectors found. |
| 2020-12-09 | Unrated | Unrated→Unrated | — | |
| 2018-04-11 | Unrated | Unrated→Unrated | — | |
| 2016-03-22 | Unrated | Unrated→Unrated | — | |
| 2014-01-11 | Unrated | Unrated→Unrated | — | |
| 2012-07-12 | Unrated | Unrated→Unrated | — |