Birchwood Care Services

Birchwood House, Stockland Green Road, Speldhurst, TN3 0TU

South East · Kent · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2023-05-19Requires improvementnewUnratedRequires improvementBirchwood Care Services received a 'Requires Improvement' rating because while significant progress has been made from the previous 'Inadequate' rating, improvements in safety and leadership are still being embedded into daily practice. Several concerns remain regarding staff staffing levels, cancelled care calls, and the lack of a permanently registered manager, though the provider is no longer in breach of regulations.
2023-01-17UnratedUnratedUnrated
2017-12-29UnratedUnratedUnrated
2015-10-12UnratedUnratedUnrated
2014-01-15UnratedUnratedUnrated
2013-04-03UnratedUnratedUnrated