CRT - Derby Extra Cares

34 Greenwich Drive North, Derby, DE22 4BH

East Midlands · Derby · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2023-03-15InadequatenewUnratedInadequateCRT - Derby Extra Cares was rated Inadequate because the service failed to protect people from abuse and harm, did not administer medicines safely, lacked effective governance and quality assurance systems, and failed to provide person-centred care. Multiple regulatory breaches were identified across safeguarding, safe care, staffing, training, consent, dignity and complaints management, with the registered manager unable to manage the service effectively due to capacity issues.