L K Recruitment Limited
1555 London Road, London, SW16 4LF
London · Croydon · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-07-07 | Requires improvement | new | Unrated→Requires improvement | L K Recruitment Limited received a rating of Requires Improvement because staff regularly arrived late to people's homes and sometimes missed visits entirely, which meant people's care needs were not met according to their care plans and amounted to neglect. Additionally, the provider failed to establish effective systems to handle complaints, notify the CQC of safeguarding incidents, and adequately monitor and improve service quality despite being aware of ongoing problems such as staff punctuality issues for at least ten months. |
| 2016-07-12 | Unrated | Unrated→Unrated | — | |
| 2015-01-27 | Unrated | Unrated→Unrated | — | |
| 2013-11-06 | Unrated | Unrated→Unrated | — | |
| 2013-08-23 | Unrated | Unrated→Unrated | — | |
| 2012-09-13 | Unrated | Unrated→Unrated | — | |
| 2011-04-06 | Unrated | Unrated→Unrated | — |