Patricia Venton House

Plymouth Age Concern, William and Patricia Venton Centre, Astor Drive, Mount Gould, Plymouth, PL4 9RD

South West · Plymouth · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2016-10-25Requires improvementnewUnratedRequires improvementPatricia Venton House received a 'Requires Improvement' rating because significant concerns remained in medicines management, record-keeping, and quality monitoring systems despite some improvement actions being taken. Although the service had made progress in staffing levels, infection control, and beginning to update care records, inconsistencies in medicines administration records, incomplete risk assessments, and ineffective quality assurance audits meant legal requirements were still not being met.
2016-07-16UnratedUnratedUnrated
2015-10-20UnratedUnratedUnrated
2013-10-22UnratedUnratedUnrated
2013-03-21UnratedUnratedUnrated