London Care (Lingfield Lodge)
Lingfield Lodge, London Road, East Grinstead, RH19 1ER
South East · West Sussex · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-08-19 | Requires improvement | new | Unrated→Requires improvement | London Care (Lingfield Lodge) received a 'Requires improvement' rating because the service failed to ensure safe care, effective staffing, personalised care planning, and adequate governance systems. Critical gaps in risk assessments for complex conditions, unsafe medicine management, insufficient staff training for people with learning disabilities and mental health needs, and weak quality assurance processes were identified across all five key questions. |