Tinkers Hatch
New Pond Hill Cross In hand, Heathfield, TN21 0LX
South East · East Sussex · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-08-03 | Requires improvement | new | Unrated→Requires improvement | Tinkers Hatch received a 'Requires Improvement' rating because it failed to consistently apply the Right Support, Right Care, Right Culture principles. The service had multiple breaches including failures to properly assess mental capacity and obtain informed consent, insufficient person-centred care planning, and inadequate systems for identifying and managing environmental risks. Whilst staff were caring and people's safety was generally managed through staff knowledge, the quality assurance systems were not embedded to catch gaps. |
| 2021-02-23 | Unrated | Unrated→Unrated | — | |
| 2020-01-25 | Unrated | Unrated→Unrated | — | |
| 2019-01-17 | Unrated | Unrated→Unrated | — | |
| 2017-12-07 | Unrated | Unrated→Unrated | — | |
| 2015-09-09 | Unrated | Unrated→Unrated | — | |
| 2013-12-17 | Unrated | Unrated→Unrated | — | |
| 2013-03-26 | Unrated | Unrated→Unrated | — |