OSJCT Townsend House

Court Farm Lane, Mitcheldean, GL17 0AY

South West · Gloucestershire · nursing

Requires improvement

Key question ratings

Safe
Good
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2017-12-08Requires improvementnewUnratedRequires improvementThe location received 'Requires improvement' overall because although safety, effective care, and caring attitudes were good, there were significant concerns about responsiveness and leadership. Care records were not always current or reflective of people's needs, capacity to consent had not been properly documented, and quality assurance systems were not fully embedded despite a new manager's recent appointment and action plans.
2016-10-20UnratedUnratedUnrated
2014-06-12UnratedUnratedUnrated
2013-08-23UnratedUnratedUnrated
2012-12-04UnratedUnratedUnrated
OSJCT Townsend House — CQC Monitor