OSJCT Bartlett House

Old Common Way, Ludgershall, Andover, SP11 9SA

South West · Wiltshire · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2019-02-13Requires improvementnewUnratedRequires improvementBartlett House received a 'Requires Improvement' rating because of significant shortfalls in safety, effectiveness, and caring practice. Whilst the service was responsive to complaints and had some positive aspects, critical issues including outdated care plans, ineffective staff deployment, inconsistent dignity in care interactions, and gaps in Mental Capacity Act compliance meant the service was not meeting regulatory standards.
2016-06-22UnratedUnratedUnrated
2014-04-09UnratedUnratedUnrated
2013-12-20UnratedUnratedUnrated
2013-07-11UnratedUnratedUnrated
2013-01-26UnratedUnratedUnrated
2012-07-09UnratedUnratedUnrated