OSJCT Chilterns End - Oxfordshire

Greys Road, Henley On Thames, RG9 1QR

South East · Oxfordshire · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2016-05-04Requires improvementnewUnratedRequires improvementThe home received a 'Requires Improvement' rating because whilst staff were caring and responsive to people's needs, there were significant gaps in safety and effectiveness. Most notably, people's nutritional and hydration needs were not consistently met, with some not receiving adequate fluids or food prepared according to professional recommendations. Additionally, risk assessments were missing for people with challenging behaviours, and quality assurance processes failed to identify these issues before inspection.
2015-04-16UnratedUnratedUnrated
2014-06-05UnratedUnratedUnrated
2013-08-20UnratedUnratedUnrated
2013-05-04UnratedUnratedUnrated
2011-12-28UnratedUnratedUnrated