Lukestone Dementia Nursing Home
7 St Michaels Road, Maidstone, ME16 8BS
South East · Kent · nursing
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-12-02 | Requires improvement | new | Unrated→Requires improvement | Lukestone received a rating of 'Requires Improvement' because while staff interactions were kind and people felt safe and cared for, the service failed to maintain adequate safety systems. Critical gaps included missing or incomplete risk assessments, medication management failures, insufficient staffing levels to observe and supervise people properly, and inadequate training for staff to manage people's specialist needs and challenging behaviours. Additionally, management systems and quality assurance processes failed to identify or address these issues. |
| 2018-06-21 | Unrated | Unrated→Unrated | — | |
| 2016-04-13 | Unrated | Unrated→Unrated | — | |
| 2014-04-10 | Unrated | Unrated→Unrated | — | |
| 2013-08-20 | Unrated | Unrated→Unrated | — | |
| 2013-03-19 | Unrated | Unrated→Unrated | — | |
| 2012-05-25 | Unrated | Unrated→Unrated | — |