Better Healthcare Services (Cambridge)

13-14 Burleigh Street, Cambridge, CB1 1DG

East · Cambridgeshire · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2017-10-10InadequatenewUnratedInadequateBetter Healthcare Services (Cambridge) received an overall rating of Inadequate because the service failed to manage risks safely, provide consistent care due to severe staffing shortages, administer medication safely, or maintain effective quality assurance systems. Critical breaches included missed calls affecting people's health, unsafe medication management practices, inadequate care planning, and failure to comply with Mental Capacity Act requirements.
2015-09-10UnratedUnratedUnrated
2013-09-25UnratedUnratedUnrated
2012-07-04UnratedUnratedUnrated
2011-12-05UnratedUnratedUnrated
Better Healthcare Services (Cambridge) — CQC Monitor