Queens Court

1 Dedworth Road, Windsor, SL4 5AZ

South East · Windsor and Maidenhead · nursing

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Good
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2017-07-08Requires improvementnewUnratedRequires improvementQueens Court received a 'Requires Improvement' rating because medicines management at the service was not safe. Critical failures included incomplete or missing medicines records, medicines stored in rooms exceeding safe temperatures, late ordering of medicines, inadequate investigation of medicines errors, and poor disposal practices for controlled drugs. These systemic issues meant people could not be assured they were receiving their medicines safely and as prescribed.
2016-08-23UnratedUnratedUnrated
2016-03-17UnratedUnratedUnrated
2016-03-05UnratedUnratedUnrated
2015-02-09UnratedUnratedUnrated
2013-08-20UnratedUnratedUnrated
2013-02-16UnratedUnratedUnrated
2011-10-03UnratedUnratedUnrated