Rosetta
2 Queens Park Road, Caterham, CR3 5RB
South East · Surrey · residential
Requires improvement
Key question ratings
- Safe
- Good
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-05-09 | Requires improvement | new | Unrated→Requires improvement | Rosetta received a 'Requires improvement' rating because whilst the service was safe and effective, there were significant concerns about whether people were consistently treated with dignity and respect, and leadership oversight was not robust enough to identify problems. Quality assurance systems failed to spot issues that inspectors found during their visit, including instances where staff did not demonstrate caring values towards residents. |
| 2016-10-15 | Unrated | Unrated→Unrated | — | |
| 2015-08-13 | Unrated | Unrated→Unrated | — | |
| 2015-01-17 | Unrated | Unrated→Unrated | — | |
| 2014-01-28 | Unrated | Unrated→Unrated | — | |
| 2013-03-16 | Unrated | Unrated→Unrated | — | |
| 2012-06-19 | Unrated | Unrated→Unrated | — |