Rosemary Cottage

Highlands Farm, Woodchurch, Ashford, TN26 3RJ

South East · Kent · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Outstanding
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-12-20Requires improvementnewUnratedRequires improvementRosemary Cottage received a 'Requires Improvement' rating because of deficiencies in safety and leadership, despite demonstrated excellence in how staff care for and relate to people. Care records were disorganised with outdated information that could pose risks to new and agency staff, kitchen facilities presented infection control concerns, and regulatory notifications were not always submitted promptly. However, the service demonstrated strong safeguarding practices, excellent staff knowledge, and outstanding relationships with people and their families.
2018-01-19UnratedUnratedUnrated
2015-09-18UnratedUnratedUnrated
2014-02-06UnratedUnratedUnrated
2013-04-04UnratedUnratedUnrated
2011-12-07UnratedUnratedUnrated