Flint Cottage

Kingsmill Lane, South Nutfield, RH1 5NB

South East · Surrey · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2023-01-17Requires improvementnewUnratedRequires improvementFlint Cottage received a 'Requires Improvement' rating because of significant concerns across multiple areas: safeguarding concerns were not consistently reported to the local authority, risk assessments and care plans lacked sufficient detail and guidance for staff, and people's legal rights under the Mental Capacity Act were not adequately protected through proper capacity assessments and best interest decisions. Whilst staff were caring and the home provided a safe physical environment, the lack of effective oversight systems meant problems were not identified and acted upon promptly.
2019-09-17UnratedUnratedUnrated
2016-12-16UnratedUnratedUnrated
2013-11-22UnratedUnratedUnrated
2013-06-11UnratedUnratedUnrated
Flint Cottage — CQC Monitor