Valmark House
90 Mill Road, Mile End, Colchester, CO4 5LJ
East · Essex · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-11-25 | Requires improvement | new | Unrated→Requires improvement | Valmark House received a rating of 'Requires Improvement' because governance systems were not sufficiently effective to ensure consistent oversight of safety and quality. Although the registered manager and staff provided caring, responsive support with good outcomes for people, shortfalls in environmental risk management, infection control practices, and medicines administration were not being identified through quality assurance processes. Additionally, the registered manager lacked protected time to fulfil their role properly whilst also providing cover for another service. |
| 2018-03-17 | Unrated | Unrated→Unrated | — | |
| 2015-10-30 | Unrated | Unrated→Unrated | — | |
| 2013-08-31 | Unrated | Unrated→Unrated | — | |
| 2012-11-15 | Unrated | Unrated→Unrated | — | |
| 2011-07-21 | Unrated | Unrated→Unrated | — |