Thornbury House

39 Thornbury Avenue, Southampton, SO15 5BQ

South East · Southampton · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2017-05-06Requires improvementnewUnratedRequires improvementThornbury House received an overall rating of Requires Improvement due to significant gaps in safety systems and governance. While the service demonstrated good care quality and responsiveness, failures in recruitment checks, staff training (particularly moving and handling), and the absence of effective quality assurance monitoring systems meant people's safety was compromised in some areas.
2016-03-17UnratedUnratedUnrated
2013-12-12UnratedUnratedUnrated
2013-03-21UnratedUnratedUnrated
2012-06-20UnratedUnratedUnrated
2011-03-29UnratedUnratedUnrated