PineHeath
Cromer Road, High Kelling, Holt, NR25 6QD
East · Norfolk · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2017-07-19 | Inadequate | new | Unrated→Inadequate | PineHeath received an Inadequate rating because it failed to make significant improvements following a previous inadequate inspection in November 2016. The home had persistent safety hazards including poorly maintained premises, unprotected hot pipes and towel rails, and serious infection control issues. Additionally, staff lacked proper training, care plans were inadequate, people were not consistently treated with dignity and respect, and the provider demonstrated minimal governance oversight with ineffective auditing systems. |
| 2017-02-23 | Unrated | Unrated→Unrated | — | |
| 2015-04-13 | Unrated | Unrated→Unrated | — | |
| 2014-09-02 | Unrated | Unrated→Unrated | — | |
| 2014-08-13 | Unrated | Unrated→Unrated | — | |
| 2014-01-11 | Unrated | Unrated→Unrated | — | |
| 2013-11-07 | Unrated | Unrated→Unrated | — | |
| 2013-08-16 | Unrated | Unrated→Unrated | — | |
| 2013-05-22 | Unrated | Unrated→Unrated | — | |
| 2013-05-21 | Unrated | Unrated→Unrated | — | |
| 2012-12-20 | Unrated | Unrated→Unrated | — | |
| 2012-05-23 | Unrated | Unrated→Unrated | — | |
| 2012-03-29 | Unrated | Unrated→Unrated | — | |
| 2011-08-19 | Unrated | Unrated→Unrated | — |