Liverpool Mental Health Services

3 Devonshire Road, Princes Park, Liverpool, L8 3TX

North West · Liverpool · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Inadequate
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2016-04-06InadequatenewUnratedInadequateLiverpool Mental Health Services was rated Inadequate because of serious breaches in medication safety, risk assessment, staffing competency, and governance. The service failed to safely store, document and administer medication, with instances of people not receiving prescribed doses or receiving discontinued medications. Additionally, there was inadequate leadership, ineffective audits, poor record-keeping, and insufficient trained staff, with 50-70% of daytime support provided by inexperienced or temporary workers over six weeks.