INCA Nursing Agency and INCA Domiciliary Care Agency

Venture House, 2 Arlington Square, Downshire Way, Bracknell, RG12 1WA

South East · Bracknell Forest · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2019-04-27Requires improvementnewUnratedRequires improvementINCA Nursing Agency received a rating of Requires Improvement due to significant failures in medicine management safety and governance. Whilst the service provided caring, effective and responsive support to people, the registered manager did not ensure staff were assessed as competent to handle medicines, medicines administration records contained gaps, and there was no audit process to monitor medicine management. Additionally, the registered manager failed to maintain adequate quality assurance records and evidence of audits and competency checks.
2016-10-05UnratedUnratedUnrated
2013-12-06UnratedUnratedUnrated
2013-08-16UnratedUnratedUnrated
2013-06-05UnratedUnratedUnrated
2012-11-02UnratedUnratedUnrated