Evoke Home Care
7 Passage Road, Westbury-on-Trym, Bristol, BS9 3HN
South West · Bristol, City of · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2018-05-04 | Inadequate | new | Unrated→Inadequate | Evoke Home Care received an Inadequate rating because it failed to make significant improvements following its previous Inadequate inspection in September 2017. The service continued to have unsafe recruitment practices, insufficient staffing leading to missed and shortened care calls, ineffective care delivery that did not match care plans, poor leadership with a lack of quality assurance systems, and systematic failures in handling complaints and safeguarding. |
| 2017-11-24 | Unrated | Unrated→Unrated | — | |
| 2015-06-15 | Unrated | Unrated→Unrated | — | |
| 2014-02-25 | Unrated | Unrated→Unrated | — | |
| 2013-03-01 | Unrated | Unrated→Unrated | — | |
| 2011-01-04 | Unrated | Unrated→Unrated | — |