Birchgrove

82 Lumsdale Road, Upper Lumsdale, Matlock, DE4 5LB

East Midlands · Derbyshire · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2019-04-11Requires improvementnewUnratedRequires improvementBirchgrove received a 'Requires Improvement' rating because systems to monitor quality were not effective, particularly around infection control and premises maintenance. Whilst staff were caring and responsive to people's needs, the service had deteriorated since the last inspection due to poor governance and the registered manager's recent departure leaving gaps in oversight.
2016-08-24UnratedUnratedUnrated
2014-03-12UnratedUnratedUnrated
2013-01-03UnratedUnratedUnrated
2011-08-02UnratedUnratedUnrated